FAQ

  • How do I place an order?
  • Can I place an order without creating an account?
  • What Payments do you accept?
  • How much is International tax?
  • Where is my order confirmation?
  • How do I cancel my order?
  • Can I alter my order?
  • When will my order arrive?
  • How much is shipping?
  • Can I track my order?
  • Can I return or exchange an item?
  • How do I return an item?
  • LMX 64 double transmission
  • Talaria Sting Service manual
  • Talaria Sting Diagnostic codes
  • Talaria Sting Torque settings
  • How do I diagnose an error code on my Sur-Ron?
  • How do I Jumpstart my Sur-Ron battery? What is the best battery storage practice?
  • How to setup Sur-Ron GPS tracker
  • Sur-Ron LBX Parts catalogue
  • What are Sur-Ron LBX Torque settings?
  • How do I program my Sur-Ron Controller Regen and Brake sensors?
  • How do I connect a Domino Throttle to a Sur-Ron
  • What size chain do I need for my Sprocket on a Sur-Ron?

Ordering and delivery

How do I place an order?

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 1-3 business days.

Our support team is always happy to guide you at any step!

Ordering Bikes use https://stagmotorcycles.co.uk/pages/order-your-new-bike

Can I place an order without creating an account?

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://www.yourstorename.com/register and follow the instructions on-screen.

What Payments do you accept?

You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via Credit Cards, Debit Cards, PayPal, Apple pay or Google Pay. Note our online fraud analysis can refuse payment, if this happens we will cancel the transaction and contact you. 
  • We also accept offline payments via direct bank deposit, please select bank transfer, you will be sent and invoice with payment details.



Note that additional exchange fee may apply if your currency is other than GBP.

How much is International tax?

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.



The customs value is made up of:

  • the price paid for the goods,
  • the insurance cost,
  • the shipping cost.

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at sales@stagmotorcycles.co.uk just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

How do I cancel my order?

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via sales@stagmotorcycles.co.uk, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

Can I alter my order?

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.

When will my order arrive?

Shipping times:

  • Local orders, we ship within 1 business day and it should take 3-5 business days to be delivered to you. We use Royal mail 1st class and DHL Express where possible, both 24-48 hour services.
  • For international orders shipping times vary and we will normally ship within 1-3 business days.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Shipping is calculated at checkout.

How much is shipping?

Shipping costs depend on the item you’ve ordered and the country where it’s being delivered. Shipping calculations are done at checkout

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Returns and Refunds

Can I return or exchange an item?

You can absolutely return your item to us, within 14 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Unfortunately due to the nature of these bikes, some electrical components cannot be returned if unsealed.

How do I return an item?

Your 100% satisfaction is important to us. We offer a 14-day Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 14-day Return & Exchange Policy, from the day the item item was received.
  • To be eligible for a refund, goods must be returned to us unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email info@stagmotorcycles.co.uk with the subject 'Returns' and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • Please note that customers are responsible for shipping costs of returned items.
  • When the returned item is received and inspected, customer receives a confirmation email, notifying them about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to the customer's credit card or original payment method shortly thereafter.

 

Return Address:

Stag Motorcycles

Unit 4, Rivermead,

Pipers Lane,

Thatcham,

RG19 4EP,

United Kingdom

 

LMX Bikes

LMX 64 double transmission

Focus on ... the patented LMX double transmission

LMX 64 Double transmission

Innovation at the heart of LMX technology

All your LMX 64s are equipped with a unique technology on the market, patented and validated by LMX since 2017: a double freewheel transmission at the rear wheel.

We explain everything to you today, in this zoom dedicated to this very special technology.

First of all, this dual transmission is part of one of the unique characteristics of your LMX 64, which in itself is a small concentrate of technology.

Discover just here our article on the double assist that we published recently, to become unbeatable on the LMX 64!

How does this double transmission work?

To begin with, it is necessary to define what a double transmission means.

As the name suggests, a transmission is a technology whose purpose is to transmit the power of pedaling.

On your LMX 64, the transmission is made up of a hub, a cassette, 2 freewheels and ... two independent transmissions!

A chain for pedaling and a chain for the motor.

The chain on the pedaling side can even be a transmission belt, this is an evolution that we have been offering you for a few months.

If you want to know more about the difference between chain and drive belt, click the button below to read our article about it. LMX 64: belt or chain transmission?





The advantages of dual transmission

To understand the purpose of this transmission, one must first know the context.

The LMX 64 are speed bikes approved to go up to 45 km / h, with 2000 W continuous motors, and up to 2500 W peak.

In off-road use, the power delivered by the engine and the stresses applied to the transmission can cause a risk of chain breakage, and premature wear of the cassette if a conventional transmission is used.

LMX therefore imagined an innovative double freewheel transmission provided by two independent chains.

The advantages of this transmission are numerous:

The use of two independent chains prevents wear and therefore the potential breakage of the pedaling chain.

There is total independence between bicycle modes and motorized modes

Regardless of the pedaling gear engaged, the maximum engine torque is reached. Indeed, on classic e-bikes, the torque depends on the engaged pedaling ratio, which is not the case on LMXs because they are completely independent.



Maintaining your transmission

Here are some tips on how to best maintain the transmission of your LMX.

First, you need to wash your transmission after every messy ride. Then comes the lubrication.

You must absolutely turn to specific greases so as not to deteriorate the equipment with foreign residues.

So use a “dry” and non-sticky product such as Muc-Off Nano Tech (Motorcycle Cleaner) or Muc-Off Dry Chain Lube (Motorcycle).

A first cleaning phase can be carried out using a penetrating product such as WD40.

Care should be taken not to get any on the discs as there is a risk of contamination of the pads. Once this is done, the chain should be wiped with a cloth.

The places to lubricate regularly on your vehicle are as follows:

- The chain tensioner

- The derailleur rollers

- The two chains

Warning: a belt transmission does not lubricate!


The frequency of lubrication therefore depends on the type of terrain on which you are riding and the conditions of use.

Talaria

Talaria Sting Service manual

 

 

 

TALARIA STING OWNERS MANUAL

 

 

 

 
 

Model: STING

 

 

An Important Message From Talaria

Dear customers:

Congratulations and thank you for purchasing the Talaria STING electric motorcycle; we welcome you to the

community of Talaria Electric Motorcycles riders. This manual is designed to provide you with a better

understanding of the operation, inspection, and basic maintenance requirements of this electric motorcycle.

Talaria continually seeks advancements in product design and quality. Therefore, this manual contains the most

current product information available at the time of printing. Because of this, your motorcycle may differ from the

information supplied in this Owner’s Manual. No legal claims can be made on the basis of data in this manual.

When it comes time to sell your Talaria STING, please ensure that this manual stays with the electric motorcycle;

it is, by law, an important part of the vehicle. If you have any questions concerning the operation or maintenance

of your electric motorcycle, please contact the local Talaria dealers.

CAUTION: Please use only Talaria approved parts and accessories for your Talaria Electric Motorcycle. Parts and

accessories for your Talaria Electric Motorcycle have been checked and tested for safety and suitability. Talaria is

unable to accept any liability whatsoever for parts and accessories which have not been approved.

Vehicle Range

The range of an electric vehicle is defined as the distance the vehicle travels on a single full charge of the

battery pack. Your range results are a direct reflection of your riding habits. The more conservatively you ride,

the better range you can expect from your Talaria STING electric motorcycle.

Some of the factors which affect range include: speed, acceleration, number of starts and stops, ambient air

temperature, as well as changes in elevation. The combination of these factors, as you travel from one point to

another, defines your trip profile. In addition, tire pressure and payload are important considerations.

We suggest that you ride conservatively when you first get your Talaria STING electric motorcycle, and get to

know your motorcycle and your riding environment. Once you become familiar with the range versus

performance of your electric motorcycle, then you can adjust your riding characteristics if you so desire. This

applies mainly to riders which are at the edge of the performance envelope.

 

 

 

001    Safety Information

002    Components

007    Components Functions

009    Starting and Operating

011    Charging and Battery Pack Information

013     Pre-Riding Inspection

015    Regular Inspection and Maintenance

017    Technical Specifications

018    Errors and Solutions

019    Circuit Diagram

 

 

Safety Information General Safety Precautions

• This is a performance electric motorcycle and should be treated with extreme caution.

• Proper safety gear, including a regionally approved helmet, eye protection, riding boots, gloves, and

protective clothing should be worn while riding to reduce the risk of potential injury. We highly recommend

the use of full height riding boots. It is not recommended to ride without the correct protective clothing.

• Read all additional warnings and product instructions in this owner’s manual, as well as safety labels, before

 

   

operating your electric motorcycle.

Never permit a guest to ride your electric motorcycle without proper instruction.

Never use alcohol or mind-altering drugs before operating your electric motorcycle.

Persons unwilling or unable to take responsibility for their actions should not use this electric motorcycle. You

assume all responsibility while operating your motorcycle. The seller assumes no liability for misuse or

operator negligence.

Prior to each use the rider must check everything carefully, and the charge level of the battery pack as

indicated on the battery pack display or dash display charge indicator.

Your safety depends in part on the good mechanical condition of the motorcycle. Be sure to follow the

maintenance schedule and adjustment requirements contained in this manual. Be sure you understand the

importance of checking all items thoroughly before riding.

Modifications to this electric motorcycle may render the vehicle unsafe and may cause severe personal injury.

Talaria cannot be held liable for non-approved modifications.

Be very careful when loading or adding accessories to your motorcycle. Large, bulky, or heavy items may

adversely affect the handling and performance of your electric motorcycle. Overloading may even cause the

safety hazards and vehicle damages.

 

 

 

 
 
 

Important Operating Information

Several operating considerations are listed below:

• Always turn the key switch to the OFF position when not actively riding. It is very easy to forget that the

electric motorcycle is powered up because it is silent. An accident can occur if the electric motorcycle is left

powered up while getting on or off the electric motorcycle.

• Use the rear brake when you are stopped on an incline. Do not hold the motorcycle using partial throttle or

damage to the motor may occur.

• If you plan on riding again the next day or the battery pack’s state of charge is less than 30%, plug the battery

pack or your electric motorcycle into an AC power source to recharge it. Always use the supplied charging

cable as it has been designed for use with your electric motorcycle’s electrical components.

• While unplugged with the key in the OFF position, the electric motorcycle’s electronics will consume a very

small amount of power and the battery pack will drain extremely slowly. If the electric motorcycle has been

unused for more than 30 days, turn the circuit switch off, as well as unplug the battery cable. For every

3month, charge the battery one time to about 60% power, and store the battery pack in a dry and ventilated

place.

 

 

CAUTION: Only charge the Talaria battery pack with the approved Talaria accessory charger.

Vehicle Identification Number (VIN) & Motor Number

 

   

The VIN is a 17-digit number stamped on the head tube of the frame. Do not alter or remove this number as

it is the legal identifier for your electric motorcycle.

 

 
   

 

 
 
 
   

• The motor number is stamped on the motor enclosure.

 
 
 

Components

Please refer to the illustrations to identify the components and be familiar with the electric motorcycle.

 
 
   

Illustration 1

 Throttle Control

 Handle Grips

 Key Switch

1-8 Footpeg

1-10 Side Kickstand

 

 
   

 Front Brake Lever

 Rear Brake Lever

1-5 Handlebar

1-7 Battery Pack Holder Cover

1-9 Seat

 

 

 

       
   

Illustration 2

2-2 Front Fork

2-4 Front Wheel

2-6 Front Brake Pump

2-8 Battery Pack Charging Interface

2-10 Gearbox Cover

2-12 Rear Fenders

2-14 Rear Brake Pump

2-16 Rear Fork

 

 
 

2-1 Headlight

2-3 Front Fender

2-5 Front Brake Disc

2-7 Controller

2-9 Motor Protector

2-11 Chassis

2-13 Rear-Wheel

2-15 Rear Brake Disc

 

 

 

 

       
   

Illustration 3

3-2 Battery Pack Holder Lock

3-4 Rear Shock Absorber

3-6 Horn

3-8 Chain Guide

 

 
 

3-1 Battery Pack

3-3 Tail Light

3-5 Motor Assy.

3-7 O-Ring Chain

3-9 Sprocket

 

 
 

 

 

 
 

Components Functions

Illustration 4

4-1 Setting Button (not available while riding)         

4-2 Status Display (including WAIT/READY/ECO/SPORT/ERROR)

4-3 Real-Time Speed     4-4 Battery Display

4-5 Single Range                

4-6 Re-Gen Levels Indicator (1, 2, 3, 4 re-gen levels can be set)

4-7 Button M (When the electric motorcycle is switched on and stationary, hold down the setting button for a

while to enter into the dash setting. And after the dash setting finished, press button M to confirm and save the dash

settings. Beside this, regularly, the button M is also used to switch the riding modes between ECO and SPORT)

4-8 & 4-9 Selection Buttons (up/down) (When the electric motorcycle is switched on and stationary, hold

down the setting button for a while to enter into the dash setting. Then, you can use the selection buttons to select

the settings by up and down. Beside this, regularly, the selection buttons are also used to select the re-gen levels.)

4-10 EXIT (exit any settings)

4-11 Riding DATA (Including average energy consumption, maximum speed, average speed, startup running

time, mileage).

4-12 Switch for KM/H and MPH.

4-13 Wheel Diameter Setting 17” or 19”.

4-14 Gear Ratio Setting

4-15 Battery pack information (Battery voltage, capacity, cycle index)

 

 

 

                 
 

Illustration5

5-1 Start button, for the consideration of safety, after the electric motorcycle was switched on, it will not move

when you throttle the electric motorcycle. And on the dash, it displayed WAIT. Once you are ready to ride, press

this start button, it will display READY on the dash, and then, you can throttle the electric motorcycle to ride. 5-2

Brake fluid level indicator

5-3 horn button 5-4 dash

 

 
 
 

Special Notice:

• When you select the "ECO " mode, the power output and speed acceleration are not so active, it’s suitable

for fresh riders, as well as the riders who want a longer range.

• When you select the "SPORT" mode, the power output and speed acceleration is active, it’s suitable for motor

cross riding. In this case, for your safety, please make sure you are skilled, and well geared up.

 

 
 
   

To avoid battery pack overcharge, the re-gen function will work only after the battery SOC (State of Charge)

is less than 90%.

 

 
   

 

 
 
 
   

Key Switch Illustration

 

 
 
   

Illustration 6

 

 

 

 

 

 

 

 

 

 
 

Starting and Operating

Starting

Pre-starting inspection is required.

• Before starting, firstly, please make sure the circuit breaker, which is inside of the battery pack holder, is

switched on. Secondly, well lock the battery pack holder cover, and unplug the key to turn the key switch on.

And then, check whether all other switches, dash and horn well work. Finally, hold down the front and rear

brake levers to check whether the brakes work correctly.

• Motor Starting: After the checking, fold up the side kickstand (WAIT is displayed on the dash). And when the

rider is ready, press the start button to start the motor. Then, READY will be displayed on the dash, it means

the electric motorcycle is ready to go, and the rider can throttle to ride the electric motorcycle to ride. This

electric motorcycle has the power-off protection device on the side kickstand, unless the side kickstand is

folded up, the motor will not start.

Throttle Control

When the throttle is in the closed position, there’s no power to energize the motor. Twist the throttle in a

counterclockwise rotation to energize the motor and accelerate the electric motorcycle. Twist the throttle in a

clockwise rotation to decelerate the electric motorcycle. Release the throttle and it snaps back to the closed position

to deenergize the motor.

Warning: Please twist the throttle properly, progressive twist of the throttle could cause damages to the throttle

and lose control of the electric motorcycle. In this case, may lead to serious injury or even death.

Braking

• On the right handlebar is the hand operated brake lever. The brake lever controls the front brake when the

lever is squeezed. On the left handlebar is the hand operated brake lever. The brake lever controls the rear

brake when the lever is squeezed.

• When braking, the throttle should be in the closed position. And if you only apply front brake or rear brake,

will possibly cause sideslips, and lead to serious injury or even death. Therefore, we strongly recommend

you to apply both front and rear brakes together.

Warning: If you apply the front or rear brake hard enough, it is possible to lock the wheels. This could cause you

to lose control of the electric motorcycle and could lead to serious injury or even death. Progressive use of the

brakes should bring the electric motorcycle to a complete stop without locking the wheels. Your Talaria STING

electric motorcycle is a light- weight performance product and therefore practice is strongly recommended to

perfect safe emergency stops.

Riding Cautions

• When you ride the electric motorcycle, if there’re no emergency circumstances, don’t do quick accelerations

and decelerations is strongly suggested. With less quick accelerations and decelerations, it will protect your

 

 

 

 

Talaria Sting Diagnostic codes

 

TALARIA STING TL3000 ERROR CODES & SOLUTIONS

ERROR CODES
(MX VERSION)
ERROR CODES
(L1E VERSION)
DESCRIPTION ERROR ANALYSIS SOLUTIONS REMARKS
E01 1 Protection IC error. The inner communication of the chip is
disconnected.
Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E02 2 Battery cell
connection wire
disconnected.
The connect wire for cells are not well
welded, cause the welding spot loose,fall off,
or connection wire poor contact.
Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E03 3 Voltage of battery
cells are not
balanced.
The difference of battery cells is more than
500mV, this error code will display on the
dash.
Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E04 4 Battery capacity
measurement error.
Don't have this error for STING's battery.
Just a default setting error.
   
E05 5 Storage error. Record devices got failure. Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E06 6 Time display error. Time device got failure. Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E07 7 Discharge MOS error. Discharge circuit got failure Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E08 8 Charge MOS error. Charge circuit got failure Re-start the bike. If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E09 9 Over charge error. 1. Charging voltage is higher than single
battery cell's over charge protection voltage
4250mV.
2. Misinformation of BMS .
Re-start the bike. When this error code display on dash, will
not affect the riding, but cannot charge. After
the re-start, if the error code still display on
dash, please send the bike to the nearest
dealer to inspect and repair.
E10 0000A Level 1 over
discharge error.
The low battery caused the error codes
display on dash.
Users need to charge the battery
immediately.
 
E11 0000B Level 2 over
discharge error.
     
E12 0000C Level 1 over
discharge
current error.
Battery discharge current is bigger than the
level 1 over current value, and caused the
over current protection function start to work.
Stop the over current discharge or reduce
the discharge current for 1 minute, the error
will disappear automatically.
If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E13 0000D Level 2 over discharge
current error.
Battery discharge current is bigger than the
level 2 over current value, and caused the
over current protection function start to work.
Stop the over current discharge or control the
discharge current ≤ 110A, or check whether
there's the short circuit? If yes, eliminate the
short circuit.
If the error code still show on the dash,
please send the bike to the nearest dealer to
inspect and repair.
E14 0000E Over charge
current error.
Charging current is bigger than the protection
charge current value.
Check to see the charger is the right one to
match the battery.
If the battery is charged by Talaria stock
charger, still show over charge current error,
please send the bike to the nearest dealer to
inspect and repair.
E15 0000F Software start
failure error.
With load electric capacity to connect the
battery, if the load electric capacity is too
much, will cause the software start failure.
Please follow the owner's manual to turn on
the powertrain and start the riding.
 
E16 10 Pre-charge
time-out error.
1. BMS failure.                                                       
2. Failure of the charger or the charger is not
match with the battery.
1. If it's caused by BMS failure,
need to replace the BMS.                                               
2. If it's caused by the charger failure or
unmatched charger, please replace the new
correct charger.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E17 20 MOS temperature
sensor failure error.
MOS Temperature sensor failure. Re-start the bike. If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E18 30 Battery cell
temperature sensor
failure error.
Battery cell temperature sensor failure. Re-start the bike. If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E19 40 Battery discharge
overheated error.
When the battery pack is discharging, the
battery pack inner temperature is overheated.
Stop to ride the bike until the discharge
overheat protection unlocked.
It's strongly suggested to use the bike follow
the owner's manual.
E20 50 Battery charge
overheated error.
The high battery cell temperature caused this
error.
Stop to charge the battery until the charge
overheat protection unlocked.
It's strongly suggested to use the bike follow
the owner's manual.
E21 60 Battery discharge low
temperature error.
When the battery pack discharges in very
low temperature, the battery will carry out the
protection function for low temperature.
Stop to ride the bike until the low temperature
protection unlocked.
It's strongly suggested to use the bike follow
the owner's manual.
E22 70 Battery charge low
temperature error.
When the battery pack is charged in very low
temperature, the battery will carry out the
protection function for low temperature.
Stop to charge the battery until the low
temperature protection unlocked.
It's strongly suggested to use the bike follow
the owner's manual.
E23 80 Battery discharge,
MOS overheated
error.
It's caused by the overheated MOS when the
battery pack is discharging.
Stop to ride the bike until the overheat
protection unlocked.
It's strongly suggested to use the bike follow
the owner's manual.
E24 90 Battery charge, MOS
overheated error.
It's caused by the overheated MOS when the
battery pack is charging.
Stop to charge the battery until the discharge
overheat protection unlocked.
It's strongly suggested to use the bike follow
the owner's manual.
E25 000A0 Soft-start circuit
overheated error.
If the temperature is high when use the
soft-start, will cause the discharge MOS not
work, and lead the entire soft-start circuit to
be overheated.
Stop to ride the bike until the overheat
protection unlocked.
 
E26 000B0 Storage error. It's caused by the faulty operation during the
production.
Send the bike to the nearest dealer to repair.  
E27 000C0 Discharge fuse
failure error.
Don't have this error for STING's battery. Just
a default setting error.
   
E28 000D0 Charge fuse
failure error.
Don't have this error for STING's battery. Just
a default setting error.
   
E29 000E0 Level 3 over
current error.
Short circuit in the external circuit causes this
error.
Inspect and eliminate the short circuit. If you don't have the professional tools, or
you can find the short circuit, please send
the bike to the nearest dealer to inspect and
repair.
E30 000F0 Level 4 over
current error.
Short circuit in the external circuit causes
this error.
Inspect and eliminate the short circuit. If you don't have the professional tools, or you
can find the short circuit, please send the bike
to the nearest dealer to inspect and repair.
E31 100 Setting error. It's caused by any improper operations
during the production.
Send the bike to the nearest dealer to repair.  
E33 300 Controller phase wire
over current error.
Controller phase wire current is equal or
greater than the protection value.
1. Turn off the bike, and switch off the circuit
breaker. Then, check the whether the motor
phase wire terminal got loose, or broken. And
then, check whether the motor outlet phase
sequence corresponds to the U / V / W on
the controller. Finally, check whether the
magnetic encoder output wire corresponds
to the yellow, green and blue wires on the
harness assy.  
2. Check whether anything stuck the rear
wheel.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E34 400 Controller busbar
over current error.
Controller busbar current is equal or greater
than the protection value.
1. Turn off the bike, and switch off the circuit
breaker. Then, check the whether the motor
phase wire terminal got loose, or broken. And
then, check whether the motor outlet phase
sequence corresponds to the U / V / W on
the controller. Finally, check whether the
magnetic encoder output wire corresponds
to the yellow, green and blue wires on the
harness assy.
2. Check whether anything stuck the rear
wheel.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E35 500 Controller MOS error. Controller MOS welding loose or MOS is
broken.
Replace the controller assy.  
E36 600 Tip-over sensor error. Tip-over sensor got a poor contact,
or tip-over sensor broken.
Turn off the bike, and stand the bike to be
upright. Then, re-start the bike. The error will
be eliminted.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E37 700 Throttle error. 1. Throttle connection loose.                                                   
2. The throttle didn't return back
to the proper position before start.                                
3.The throttle is broken.
1. Check the throtte conection is loose
or broken.
2. Make sure the throttle return to the proper
position before the start.
3. If the throttle connection is no problem,
and throttler return to the proper position, still
have the throttle error. Then, just replace a
new throttle.
 
E38 800 Low battery
protection error.
When the battery is low, the low battery
protection will run automatically.
Charge the battery.  
E39 900 Over voltage
protection error
When the voltage of the battery is equal or
greater than the protection value, the over
voltage protection will run automatically.
Please use Talaria's stock charger to charge
the battery.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E40 00A00 Magnetic encoder
error.
Magnetic encoder got a poor contact or it's
broken.
1. Check whether the magnetic encoder
got a poor contact? If yes, repair it.                   
2. If the magnetic encoder is well contacted,
it means it's broken. Please replace a new
magnetic encoder.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E41 00B00 Motor phase wire
failure error.
Motor phase wire loose or incorrect
connection caused the error
Turn off the bike, and switch off the circuit
breaker. Then, check the whether the motor
phase wire terminal got loose, or broken. And
then, check whether the motor outlet phase
sequence corresponds to the U / V / W on
the controller. Finally, check whether the
magnetic encoder output wire corresponds
to the yellow, green and blue wires on the
harness assy.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E42 00C00 Motor overheat error. Long time peak power riding will cause
the motor to be overheated, or motor inner
temperature sensor got a poor contact, or
motor inner temperature sensor to be broken.
1. Stop riding until the motor's
temperature return to normal.                                                   
2. Check whether the magnetic encoder
is loose or broken. If it's broken, need to
replace with new one.
 
E43 00D00 Motor temperature
sensor error.
Long time peak power riding will cause
the motor to be overheated, or motor inner
temperature sensor got a poor contact, or
motor inner temperature sensor to be broken.
1. Stop riding until the motor's
temperature return to normal.                                         
2. Check whether the magnetic encoder
is loose or broken. If it's broken, need to
replace with new one.
 
E44 00E00 Controller overheat
error.
Long time peak power riding will cause the
controller to be overheated
Stop riding until the controller return to the
normal temperature.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E45 00F00 Controller
temperature sensor
error.
Long time peak power riding will cause the
controller to be overheated, or controller
temperature sensor got a poor contact, or
controller temperature sensor to be broken.
Stop riding until the controller return to the
normal temperature.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E46 1000 Current sensor error. Current sensor failure. Please send the bike to the nearest dealer to
inspect and repair.
 
E47 2000 Motor lack of
phase error.
1. Circuit breaker is not switched on.                        
2. Motor phase wires (U/V/W) loose or
incorrect connection.
1. Switch on the circuit breaker, and restart
the bike.
 2. Turn off the bike, and switch off the circuit
breaker. Then, check the whether the motor
phase wire terminal got loose, or broken. And
then, check whether the motor outlet phase
sequence corresponds to the U / V / W on
the controller. Finally, check whether the
magnetic encoder output wire corresponds
to the yellow, green and blue wires on the
harness assy.                       
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E48 3000 Motor locked-rotor
protection error.
During the riding, if the rear wheel is stuck,
and cannot rotate, or the motor, gearbox,
brake,chain are stuck, will cause the discharge
current load to be equal or greater than the
protection value. Then, cause the error.
1. Turn off the bike, as well as to switch off
the circuit breaker. Then, put the bike on a
lifer, to check whether the rear wheel can
rotate normally, if anything stuck the rear
wheel, please eliminate it. And please also
check whether there're things stuck the
motor, gearbox, chain and brake. If yes,
please eliminate it.
2. Choose the right road condition to ride
the bike.                                     
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.
E49 4000 Communication Error. CAN communication wire loose, fall off or
hardware failure.
Turn off the bike, as well as to switch off
the circuit breaker. Then, check the all
the CAN connections on the bike to see
whether there's the loose or breaks. (Dash
connection, controller connection, battery
pack communication connection. These 3
positions have CAN connections). If there's
the loose or breaks, just repair them, and re-
start the bike, the error will be solved.
If the solution cannot solve the error, please
send the bike to the nearest dealer to inspect
and repair.

Talaria Sting Torque settings

Talaria Sting Torque settings

Sur-Ron

How do I diagnose an error code on my Sur-Ron?

Sur-Ron Diagnostic cable 

The cable should be connected between the battery and the controller, turn the bike on and it will flash slowly if there is no issues. If it flashes fast, count the flashes and see below.

 

Sur-Ron Light Bee diagnostic Chart

Ref

LED
No of flash times

Diagnostic explanation

Diagnostic code Shown on instrument

Solution

1

1

normal operation condition

----

----

2

2

controller power tube malfunction

Er-208

turn off power switch and turn on again

3

3

controller hardware over current protection

Er-207

leave throttle to idle position and twist throttle again

4

4

controller software over current protection

Er-206

auto recovery

5

5

motor main cable phase malfunction

Er-205

turn off power switch and turn on again

6

6

motor Hoare coil malfunction

Er-204

turn off power switch and turn on again

7

7

motor stall protection

----

leave throttle to idle position and twist throttle again

8

8

controller level. 1 over temperature protection

Er-202

turn off power switch and turn on again

9

9

controller level. 2 over temperature protection

Er-201

turn off power switch and turn on again

10

10

motor level. 1 over temperature protection

Er-216

turn off power switch and turn on again

11

11

motor level. 2 over temperature protection

Er-215

turn off power switch and turn on again

12

12

battery level.2 over voltage protction

----

leave throttle to idle position and twist throttle again

13

13

battery level.2 low voltage protction

Er-213

leave throttle to idle position and twist throttle again

14

14

throttle rush-out protection

Er-212

turn off power switch and turn on again

15

15

Throttle to controller signal wire short-circuit

Er-211

turn off power switch and turn on again

16

16

brake protection

----

auto recovery

17

21

controller current sampling failure

Er-209

turn off power switch and turn on again

18

22

side stand protection

Er-224

auto recovery

19

23

tilt swith protection

Er-223

leave throttle to idle position and twist throttle again

20

24

key switch port power failure protection

Er-222

turn off power switch and turn on again

21

25

battery low voltage protection (level. 1)

Er-221

turn off power switch and turn on again

22

27

CAN communication malfunction

ER 217

auto recovery

 

23

----

communication malfunction(

ER 002

auto recovery

24

28

battery premier discharge(voltage) protection(level. 2)

Er-105

charging battery to recovery

25

29

battery discharge low temperature protection(level. 2)

Er-114

turn off power switch and turn on again

26

30

battery over temperature protection(level. 1)

Er-219

turn off power switch and turn on again

27

31

controller and battery 485 communication no response

Er-216

auto recovery

28

32

controller and battery 485 communication unmatch

auto recovery

29

33

battery SOC low capacity protection

Er-218

turn off power switch and turn on again

30

17

motor temperature sensor malfunction

Er-200

auto recovery

31

18

battery BMS discharging MOS malfunction

Er-107

recovery after fault removal

32

18

battery BMS charging MOS malfunction

Er-106

recovery after fault removal

33

19

battery BMS MOS temperature sensor malfunction

Er-102

auto recovery

34

19

battery cell temperature sensor malfunction

----

auto recovery

35

20

battery discharge over temperature protection(level. 2)

Er-116

temperature drop to working temperature to recovery

36

26

battery cell charging over temperature protection(level. 2)

----

temperature drop to working temperature to recovery

37

34

battery cell charging low temperature protection(level. 2)

----

temperature rise to working temperature to recovery

38

20

battery discharging MOS over temperature protection(level. 2)

----

temperature drop to working temperature to recovery

39

26

battery charging MOS over temperature protection(level. 2)

----

temperature drop to working temperature to recovery

40

20

battery BMS soft start circuit over temperature protection(level. 2)

----

temperature drop to working temperature to recovery

41

35

battery over current protection (level.3)

----

auto recovery

 

42

----

battery BMS discharge MOS over temperature protection(level. 1)

Er-120

temperature drop to working temperature to recovery

43

----

battery premier over discharge(voltage) protection(level. 1)

Er-119

auto recovery

44

----

battery discharge low temperature protection(level. 1)

Er-118

temperature rise to working temperature to recovery

45

----

battery discharge over temperature protection(level. 1)

Er-117

temperature drop to working temperature to recovery

How do I Jumpstart my Sur-Ron battery? What is the best battery storage practice?

The BMS in a Sur-Ron has a low voltage cut-off to protect the battery voltage from getting too low to charge. 

However it is possible for the battery charge to get too low, after a long period of inactivity or after a dramatic temperature change.

  1. It is recommended to keep the battery charge above 50% when storing the bike 
  2. 60-80% is the ideal storage charge.
  3. Try not to store the battery in sub-zero temperatures.

If you find the battery has gone below the low cut off charge it may be difficult to charge, the charger doesn't recognise the BMS and so cuts the charge cycle.



Here is a helpful video by Luna Cycles on how to Jumpstart the battery back into life. It can be tricky to get right and may take a few attempts.

How to setup Sur-Ron GPS tracker

 

  • Firstly, you need a ‘pay as you go’ sim card with available credit or a contract sim card. The sim card also needs to GPRS compatible.
  • Fit the sim card into the GPS unit and turn the power on (Small switch in the sim card compartment).
  • Go to www.gps-trace.com and sign up. Open the ‘Ruhavik’ app, either on the webpage or the app can be downloaded on Android and IOS.
  • Once in the Ruhavik app, go to the ‘Units’ tab and to the right will be a ‘+’ sign. Clicking this will start the process to add a new GPS unit.
  • Fill in the three sections Name, with whatever you want to name your GPS Unit. The ID tab needs to be filled in with the long IMEI number on the back of the GPS Unit and for the device category, in the drop down menu, the unit you need to select is ‘Concox GT08’.
  • Once you have saved this unit, an IP Address and a Port Number will be provided. Make sure you make a note of these numbers.
  • Next an SMS needs to be sent to the sim card in the unit to allow it to access with gps locator’s server. The ***** should be replaced by your Port number and the text should say:

 

SERVER,1,GPS-TRACE.COM,*****,0#

You should then receive a message back from the unit saying ‘OK’ and the unit will appear on the top left side of the app showing current speed, battery level and location.

 

  • To test the unit, a text can be sent to the sim card in the tracker. Send the text WHERE# and the GPS unit will reply with your coordinates.

Sur-Ron LBX Parts catalogue

Click here: Sur-Ron Parts-Catalogue

What are Sur-Ron LBX Torque settings?

How do I program my Sur-Ron Controller Regen and Brake sensors?

Luna Cycles video guide to programing the Regen level and disabling the e-brake sensor.

Note: You can get the same result using the stand sensor and the fault diagnostic cable is not required but is useful to get confirmation of the change.  

Level one regen braking 

2 short 1 long

2 blinks

Level two regen braking

3 short 1 long

3 blinks

Level three regen braking

4 short 1 long 

4 blinks

NO regen 

7 short one long 

7 blinks

Turn e-brake sensor off 

8 short one long 

8 blinks

Turn e-brake sensor back on 

9 short and one long

9 blinks

How do I connect a Domino Throttle to a Sur-Ron

How to wire in an upgraded Domino throttle.

Note on more recent bikes we have had reports of different colour wires used on the Standard OEM Light bee

What size chain do I need for my Sprocket on a Sur-Ron?

Sur-Ron light bee uses a 420 pitch chain, here is a sprocket compatability chart to help you choose the correct length chain.

Chain lenghths